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Technical Writer

WANT TO JOIN OUR TEAM?
WE CAN't WAIT.

JOB DESCRIPTION
This is an unpaid internship. We are searching for a Technical Writer who will be responsible for writing code documentation and the instruction manual process. The Technical Writer is also expected to be skilled at writing for technical and non-technical audiences . Strong communication and interpersonal skills are also critical to success in this role. The length of this role is 6 to 9 months with the possibility of a full-time position based on performance, job requirements, and availability of the selected candidate.

Reports to: Adrian Delancy, Technology
Location: Chicago, Illinois


WHO WE ARE

Our team's digital inventiveness and mobile location expertise creates brand stories that produce results. We are seasoned professionals who have worked in marketing, technology, mobile, and beyond. Our skills include Micro-fencing, mobile strategy, data analytics, and more.

THIS POSITION WILL ENTAIL:

  • Work with department managers to gather information to develop and write instruction manuals

  • Identify and recommend improvements to current documentation templates and processes to further enhance quality and timely delivery

  • Coordinate and follow-up on the progress of submitted documentation

  • Perform other duties as assigned

  • Other duties as assigned

DESIRED SKILLS QUALIFICATIONS:

  • Excellent writing and editing skills

  • Detail-oriented, organized, deadline-driven

  • Clear, precise, and compelling writing skills

  • Able to effectively communicate

  • Experience using Microsoft Office tools to create documentation

  • Previous software development experience

  • Understanding of the systems development life cycle

REQUIRED EDUCATION AND WORK EXPERIENCE:

  • Graduated or currently enrolled in a Bachelor’s degree in Computer Science or a related field. 

PREFERRED QUALIFICATIONS:

  • Proven experience in technical writing, preferably in the technology or software industry.

  • Strong proficiency in writing clear, concise, and comprehensive technical documentation, including user manuals, technical specifications, and API documentation.

  • Familiarity with industry-standard documentation tools such as Adobe FrameMaker, MadCap Flare, or Microsoft Word.

  • Experience working collaboratively with cross-functional teams, including software engineers, product managers, and quality assurance testers.

  • Ability to quickly grasp complex technical concepts and communicate them effectively to a non-technical audience.

  • Excellent organizational skills with the ability to manage multiple documentation projects simultaneously and meet tight deadlines.

 

Digital Factory is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Human™ is an Equal Opportunity Employer

APPLY FOR THE POSITION!

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