Operations Manager

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JOB DESCRIPTION
Digital Factory is looking for a professional Operations Manager to coordinate and oversee our organization’s operations. The operations manager role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

Reports to: Lawrence Griffith, Executive
Location: Chicago, Illinois


WHO WE ARE

Our team's digital inventiveness and mobile location expertise creates brand stories that produce results. We are seasoned professionals who have worked in marketing, technology, mobile, and beyond. Our skills include Micro-fencing, mobile strategy, data analytics, and more.

THIS POSITION WILL ENTAIL:
  • Ensure all operations are carried on in an appropriate, cost-effective way

  • Improve operational management systems, processes and best practices

  • Purchase materials, plan inventory and oversee warehouse efficiency

  • Help the organization’s processes remain legally compliant

  • Formulate strategic and operational objectives

  • Examine financial data and use them to improve profitability

  • Manage budgets and forecasts

  • Perform quality controls and monitor production KPIs

  • Recruit, train and supervise staff

  • Find ways to increase the quality of customer service

DESIRED SKILLS QUALIFICATIONS:
  • Master’s degree in Operations, Business Management, Business Administration or related field

  • Proven work experience as an operations manager or similar role

  • Knowledge of organizational effectiveness and operations management

  • Experience budgeting and forecasting

  • Familiarity with business and financial principles

  • Excellent communication skills

  • Leadership ability

  • Outstanding organizational skills

Human™ is an Equal Opportunity Employer

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MEDIA KIT

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